Privacy Policy for CorpoShop

Last Updated: July 13, 2025

Thank you for choosing CorpoShop. Your privacy is important to us, and we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard it.

This Privacy Policy explains how we collect, use, disclose, and protect your Personally Identifiable Information (PII) when you visit www.corposhop.com, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services.

a. Personal Information

• Contact Information: Name, email address, phone number, shipping address

• Payment Information:

  • Manual Bank Payment: transaction ID and payment slip

  • SSLCommerz: processed securely; we receive only confirmation

• Account Information: Username, encrypted password, order history

• Customer Support Data: Emails, chat logs, or call records

b. Non-Personal Information

• IP address, browser type, device information

• Operating system and usage data

• Analytics (e.g., pages visited, time spent)

c. Transactional Information

• Order details (products, quantity, price, delivery status)

• Payment verification records (if applicable)

2. When We Collect Information

We collect information when you:

• Register or create an account

• Place an order or make a payment

• Subscribe to newsletters

• Participate in promotions or surveys

• Contact customer support

• Browse our website (via cookies)

3. How We Use Your Information

We use your data for the following purposes:

• Order Processing & Delivery: Fulfill orders and verify payments as per our published policies

• Customer Support: Handle inquiries, refunds, and complaints

• Account Management: Maintain your account and order history

• Website Improvement: Analyze user behavior to enhance experience

• Marketing & Communication: Send updates, offers (with your consent)

• Legal Compliance: Meet regulatory requirements in Bangladesh

Legal Basis for Processing:
We process your data based on:

• Your consent

• Contractual necessity (order fulfillment)

• Legitimate business interests

4. How We Protect Your Information

We implement appropriate security measures:

• SSL encryption for secure transactions

• Encrypted password storage

• Secure database with restricted access

• Regular malware scanning

• Access limited to authorized personnel only

Note: No system is 100% secure, but we take all reasonable steps to protect your data.

5. Information Sharing

We do not sell or rent your personal information.

We may share data with:

• Service Providers: Payment gateways (SSLCommerz), delivery partners

• Legal Authorities: If required by law in Bangladesh

• Business Transfers: In case of merger or acquisition

All third parties are bound by confidentiality obligations.

6. Cookies and Tracking Technologies

We use cookies to:

• Store preferences and login sessions

• Analyze website performance

• Improve user experience

By using our website, you consent to our use of cookies. You can disable cookies in your browser, but some features may not function properly.

We use Google Analytics for anonymized data tracking.
We do not use third-party behavioral advertising cookies.

7. Your Rights and Choices

You have the right to:

• Access & Update: Modify your account information

• Opt-Out: Unsubscribe from marketing emails

• Request Deletion: Subject to legal obligations

• Do Not Track: We respect DNT browser settings

To exercise your rights, contact us via our website.

8. Third-Party Links

Our website may contain links to third-party services (e.g., payment gateways).
We are not responsible for their privacy practices. Please review their policies separately.

9. Retention of Information

We retain data as follows:

• Order & Payment Data: Minimum 7 years (legal compliance)

• Account Information: Until deletion request or inactivity

• Support Records: For dispute resolution and service improvement

10. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect data from children. If detected, it will be deleted.

11. Compliance with Laws

We comply with applicable laws, including:

• Bangladesh Laws:

  • Information and Communication Technology Act, 2006

  • Digital Security Act, 2018

a. CalOPPA (California Users)

• Privacy policy is clearly accessible

• Users can update their information

• Anonymous browsing is allowed

b. CAN-SPAM Act

• Users can unsubscribe anytime

• No misleading email practices

c. Data Breach Policy

We will notify affected users within a reasonable timeframe in accordance with applicable laws.

12. Changes to This Privacy Policy

We may update this policy at any time.
Changes take effect immediately upon posting.
We encourage regular review.

13. Governing Law

This Privacy Policy is governed by the laws of Bangladesh.
Any disputes shall be subject to the jurisdiction of the courts of Bangladesh.

14. Contact Us

If you have any questions or requests:

CorpoShop
Website: www.corposhop.com
Email: support@corposhop.com
Address: Plot-02, Road-144, Police Plaza Concord Shopping Mall (5th floor）, Shop No-528, Gulshan-1, Dhaka-1212